At Rise and Release your privacy is taken seriously; treating any information you give to us with great care. We will ensure any personal information you provide to us is protected using secure systems and processes.

We comply with the General Data Protection Regulations and other relevant legislation.

When you use our website, social media pages or provide personal information to us by other means, you consent to us collecting and using the information in the ways set out in this policy.

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What personal information do we collect?

There are a variety of ways in which we may collect your personal information; for example, when you make an enquiry about our services, access our services, take part in our events.

Information we routinely collect may include details such as your name, address, phone number, email address, details of your enquiry so that we can provide the service you require.

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Sensitive Data

In some circumstances, we may collect data which is classified as ‘sensitive data’ under the Data Protection Act. An example would be data about ethnic origin. We only hold this information for specific purposes and with your explicit consent.

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How we use your Personal Data

We use the personal information you give us, where relevant, for:

• Administrative purposes

• Providing you with information

• Providing safe and consistent services

• Processing and handling sales and purchases

• Using your information for marketing purposes

• When collecting your personal information, we may ask for your consent to contact you in future.

• Where you have provided appropriate consent, we will provide you with news and updates about our services and upcoming events

• These communications may be sent by email, post, telephone or SMS depending on the consent you have provided.

If you wish to stop receiving such communications, you can opt-out at any time by contacting us directly via email.

We will never sell your information or share it with other organisations for marketing purposes.

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